FREQUENTLY ASKED QUESTIONS
To create your account, go to the “My account” section, enter your e-mail address and click on “Create an account”. You will then have to fill in your details.
If you have forgotten your password, go to the “My account” section and click on “Forgot your password”. An email will then be sent to you giving you a new temporary password, allowing you to access your account and change your password.
To change your account information, go to the “My account” section and then click on “Forgot your password” in the “Already registered?” You can then change your email address and/or password
To order on METAL5.com, nothing could be easier!
Here are the different steps to follow:
1st step: Add one or more items to your shopping cart by clicking on the “add to cart” button.
Step 2: As soon as an item has been added to the shopping cart, you can see it by clicking on “View my cart” (if you wish to complete your order)
Step 3: On your “Shopping Cart” page, you can view all the items you wish to purchase and modify the quantities if necessary. At this stage, you will be able to view the possible delivery methods according to the products you are buying, as well as the associated delivery costs.
4th step: (if you were not already logged in) After making your purchases, you create an Account to identify yourself (or only identify yourself if you already have one).
Step 5: On the “Secure Payment” page, you must accept the Terms and Conditions of Sale before validating your payment method.
Add one or more items to your shopping cart by clicking on the “add to cart” button.